Jessica and Jennifer were great to work with. We went with a 21 day close and they both made sure that every aspect of the process was completed on time. They took the stress out of the closing process, highly recommend.
Jennifer Brown’s customer service is unmatched. She always provided prompt responses to questions and provided numerous options during the loan process to best suit our needs. We really appreciated Jennifer’s hard work through the loan application process.
Jennifer and her team are amazing! They receive an A++ for fast, friendly customer service. They made the whole process of refinancing my loan painless and effortless. I can't recommend them enough and will definitely use Neighborhood Mortgage again!
We had a great experience with Jennifer Brown and Neighborhood Mortgage. We had a lot of questions and she was able to address all of our concerns. We have financed 3 houses now and this was bi-far the most streamlined experience we have been through. We highly recommend Neighborhood Mortgage and will use them for all lending going forward.
Kendra Cooley
Cumming, GA
Jennifer and her team are amazing! We were able to get a great rate on our loan and are now homeowners. We couldn't be happier with choosing Neighborhood Mortgage!
Christa Bachman
Roswell, GA
I cannot say enough good things about Jennifer Brown and her team at Neighborhood Mortgage. We just completed our 3rd time working with them (two home purchases and a refi). Jennifer and her team stay in communication through every step of the process and are quick to respond to any questions. We highly recommend Neighborhood Mortgage!
Melissa Haunson | Acworth GA
Melissa Haunson
Acworth, GA
Neighborhood Mortgage came highly recommended by a friend who had used them in the past. I shopped around in spite of the recommendation and found the rates at Neighborhood Mortgage to be the most attractive. Even though the office is located in Atlanta, I was able to secure my mortgage for my new home in Florida. Jennifer and the rest of the staff were a pleasure to deal with and I am very pleased with the end result.
Jennifer Brown and the team at Neighborhood Mortgage set the standard for the mortgage experience. As a local attorney, I have complete confidence recommending Neighborhood Mortgage to my clients as I know they will be well taken care of. Jennifer is a Certified Divorce Lending Professional which adds another layer to her professionalism. Jennifer is responsive and on top of the most up to date information on mortgages to assist in all situations.
We love Neighborhood Mortgage! We've worked with Jennifer Brown and her team for all of our mortgages and refinances and every one of them has been a terrific experience. Working with them makes a complicated, stressful process so much easier. Highly, highly recommend!!!!
Neighborhood Mortgage, specifically Jennifer Brown, has helped us through a purchase and refinance. Every interaction was friendly, professional and exhibited a concern about what was best for us. I will go back to them with the next real estate transaction. I highly recommend their services to anyone.
Neighborhood Mortgage was great! Jennifer and her team were responsive and timely in preparing our refinance. They answered all our questions and made the process as easy as possible from application to closing. We highly recommend their company for any mortgage/refinance needs!
Chuck Webb
Alpharetta, GA
Neighborhood Mortgage; great leadership, great service, great rates and so easy to work with. I've had 3 transactions with them in as many years, and wouldn't change a thing!
Corre Curtice
Cumming, GA
Jennifer Brown is a highly organized and effective communicator with loads of experience. She is exactly the person you want helping you close on your biggest and most important transaction.
Great team. Patient. Knowledgable. Willing to teach. Weigh financial pros and cons of different options. Great partner for a mortgage investment. Will use them again in my next home purchase.
Blair Iaffaldano
Atlanta, GA
I'm a Realtor who has partnered with Jennifer for more than 18 years to assist my Buyer clients with their mortgages. Jennifer and her team have consistently provided the best rates, excellent service and an overall pleasant and seamless experience for my clients. Over the years, personally, Jennifer and her team have helped me with re-finances and new mortgage loans. I can't say enough how pleased my clients and I are with the A-1 service we receive. I hope to be doing business with Jennifer and her team for many years to come! I highly recommend her.
Easy experience and great people.
I just closed on a new condo a few weeks ago. The developer required buyers to use their approved lender to receive any credits towards closing costs. I started the loan process with the approved lender to be totally dissatisfied and frustrated by the lack of professionalism and communication with this lender and the games played to receive a locked in rate. At this point I refused to move any further and re-started my loan process with Jennifer. She went above and beyond on my last loan 3 years ago and she did the same with this loan. She took charge of the loan process for me and always kept me informed of where we stood so there was never a surprise along the way and at closing.
Jennifer has helped my husband and I with 4 loans and/or refis over the years. We will not use anyone else. She is quick, knowledgeable and has the lowest rates hands down. She is terrific. You will be extremely happy having Jennifer at your side whether buying a home or refinancing.
zuser201701200707286
Woodstock, GA
My wife and I were referred to Jennifer through our realtor. Working with her for our mortgage needs turned out to be the best decision we made. Jennifer provided us with a more reasonable rate than we were being offered through other lenders. She also was communicative throughout the entire process, and helped us understand each step. We had no problems getting in contact with her when we had questions (as first time home buyers, we had quite a few). Ultimately though, she went above and beyond to help us lock in the rate we had hoped for from the very beginning. She showed time and time again that she respected us and cared for us as her customers. This was even more evident by the fact that she also sent a beautiful housewarming gift once we had settled in. We are extremely grateful for all of the hard work she put in to get us the mortgage plan we wanted. We definitely would work with her again if/when the time comes that we're looking to buy another home.
rjaguilar7
Snellville, GA
Jennifer has worked with us twice- once to re-finance a home and a second time to buy a home. She was amazing! From being responsive, setting expectations of what was needed, follow up and having vast knowledge of the industry. Thank you for making the process so efficient!
It was an absolute pleasure working with Jennifer. As first-time home buyers, we needed someone who could help us through the home buying process and answer any questions we had. Jennifer was always available to answer those questions and make the process as smooth as possible. We would recommend Jennifer to anyone who is considering a home/property purchase, whether it's your first home or you fifth.
Kyle Billington
Cumming, GA
We had a great experience with Neighborhood Mortgage. Jennifer was very professional and easy to work with. They were able to close both our refinance and our second home mortgage very quickly. They used common sense and didn't waste our time with unnecessary paperwork or questions. They were very knowledge about both type of mortgages and answered all of our questions in a timely manner. We will definitely be using them again.
Stacey Hocutt
Sugar Hill, GA
I have worked with Jennifer multiple times over the past few years and she has always been wonderful to work with. She is extremely knowledgeable and creative in working to find the best solution for your situation. Her availability and response time always exceed expectations and closing has always gone smoothly and on time.
I worked with Jennifer and her team on a home that we were trying to buy but our buyer's financing fell through on the sale of our home and but I switched plans and continued with Neighborhood Mortgage on a refinancing deal. I decided to continue with her because of their excellent and responsive customer service. All of our questions were answered in a timely fashioned and we completed our processing in a timely and smooth fashion.
Jennifer is amazing to work with! As a first time home buyer, she was patient with me, explained everything so I understood clearly, and made the process easy. I will definitely work with Jennifer again for my next home purchase.
Mike Weiner
Alpharetta, GA
I was a nervous wreck. I had been thinking about buying, but really anxious and unprepared. When I first reached out to Jennifer, we found out my finances were not where they needed to be. I was embarrassed and super bummed. She told me what I needed to work on and encouraged me. About a year later, I had her run my credit again and see if I had made enough progress to get pre-qualified. I HAD! She was excited and eagerly walked me through tons of scenarios and helped me find the financing that helped me get into my first home, but also the financing I was comfortable with. I would recommend her to anyone. She really listened and kept my priorities in mind, all while being extremely patient and available. It was scary to take the first couple of steps, but it was made easier by having Jennifer in my corner!
Jennifer will make it happen and take care of all the details with your mortgage needs. She will even go beyond the traditional process and help you gain a loan package that works for you. Thanks Jennifer
Jennifer was quick to respond to my initial application and and also to any questions thereafter. Everything moved smoothly like clockwork and there were no surprises.
I was always under the impression that the mortgage process was a painful, never ending thing.... Until I dealt with Jennifer. I was very happy with the way she responded to all my questions and how fast she had documents ready. Jennifer did an excellent job from the beginning until the end and was always available for us. I will definitely use her again in the future if we need to. I highly recommend her to anyone
Jennifer and her team were very professional and easy to work with throughout the entire home buying process. Our situation required us to close in two weeks. Jennifer and her team worked quickly and efficiently to be sure we were ready to close on time. She is knowledgeable, courteous, professional and kind and truly has her clients best interests in mind through the entire process. We highly recommend Jennifer!
I talked to multiple lenders before Jennifer and I was very impressed how smart, knowledgeable, confident, and helpful Jennifer was. She knows what she is doing and she is the kind of person you want to trust while making a big purchase like house. I have nothing but good things to say about Jennifer.
Raj Bhetuwal
Alpharetta, GA
As a foreigner buying a home in Georgia, ours was nothing less than an out-of-the-box experience but thanks to Jennifer the process was seamless. I had a plethora of questions every week but nothing seemed to phase Jennifer. And if she did not know the answer she did whatever needed to be done to find it which made buying a home a pleasure. I could not ask for better service, nor a more genuine, honest and attentive broker. Southern hospitality at it's very best!
Cara Masters
Marietta, GA
We purchased a home last summer and used Jennifer as our mortgage lender. I cannot begin to tell you how wonderful she and her team were to work with. She was very responsive to my questions and concerns that I had during the loan process. She made sure that I was well educated on all the options that were out there and which one would be best for my family. Never once did I feel like she was trying to put me in a loan that was not best for us. in fact, she is so thorough she sent a reminder email to file for homestead 6 months later. WOW. Who does that. Someone that cares about her clients. If you are looking for that old school customer service that seems to have vanished, pick Jennifer. She is great and you will not be disappointed.
Jennifer Brown is a terrific mortgage consultant! We were very impressed with her from the very beginning. We just purchased our home and had a really great experience with Jennifer and her team. Jennifer is also super responsive and took care of all our concerns during the entire loan process. We are extremely grateful for the services she provided. We highly recommend Jennifer Brown!!
Very positive experience with Jennifer. She is very friendly, professional and extremely knowledgable. She always responded in a very timely manner. Great change from the big bank lenders. Highly recommend
Jennifer helped us from the very start of the process to determine how much we could easily afford, then guided us quickly through the pre-approval process. We had a tight timeline and some unusual requirements with international wires for proof of funds to close. Jennifer's team were there every step of the way with detailed instructions on what to do, what documentation to provide, and how to provide it. We're a busy family, but Jennifer made sure she let us known when she needed a quick turn around on a request. She even worked to turn around an approval for an increased offer on Easter Sunday, and locked in a lower rate a week before closing. We had worked with her for a re-fi a few years ago that also went very smoothly - great service, very professional. I'd highly recommend her.
user311815376
Alpharetta, GA
Using Jennifer was the best decision we made in our home buying experience. She was knowledgeable, available, hard working! She got the job done and exceeded our expectations - we are so thrilled with our experience!
Natalie Mason
Woodstock, GA
Jennifer was crazy helpful throughout the entire process! I recommend her to all of my friends that are purchasing homes. She answered all of my dumb questions and was very proactive in ensuring everything was going smoothly. She is the absolute best!
We purchased a home on March 31st and used Jennifer Brown as our Mortgage Consultant. I cannot tell you enough how pleased we were with Jennifer and her team, throughout the entire process. Jennifer seemed very focused on customer service and what's best for our family. When dealing with Jennifer, it was not about her, but, always about us. Anytime I had a question, she was there with an answer, and not just what we wanted to hear, even when she was on a vacation, which I was very thankful for. She advised us on what to do and what not to do, during the whole process. It was clear that her goal was to help us make sure we were taken care of. I can tell, working with Jennifer, that she was not one of those "fly-by-night" loan consultants, and knew exactly what needed to be done to get the loan closed, without any issues, even up until the night before closing, she was more than willing to answer last minute questions and also respond to us. All the "i"'s were dotted and "t"'s were crossed, during the whole process, which made the closing very smooth for us!! I would definitely and highly recommend Jennifer to anyone without a second thought!!! Jennifer deserves an A+++++ rating with 10 stars!!!!
We recently purchased a home and we are so thankful that Jennifer was our Mortgage Consultant. We were exceedingly pleased with Jennifer and her team. From the start, Jennifer made it clear that her goal was to help us do what was best for us, not just get a loan closed with her. She didn't just tell us what we wanted to hear, which was very important to us and so refreshing. She was always fast to reply with a call, email or text - even while she was on vacation out of the country! Jennifer's vast knowledge and experience in this area was tremendously helpful and she was astoundingly thorough. Even the closing attorney commented on the detail put into the paperwork. Jennifer worked hard to ensure that we sailed through closing and we did. I highly recommend Jennifer to anyone without hesitation.
chrisuofa5
Montgomery, AL
Jennifer very PATIENTLY worked with me on my refinance while I tried (struggled at times) to determine the best financial/home finance path for myself and my family during a recent and difficult life event. She is extremely knowledgeable and knows her way around the mortgage/lending arena better than anyone I know and she was truly a life saver for me. She worked with me over an extended period of time, provided various options, and made sure I was comfortable with all of the final decisions before moving forward. I could not be more pleased with the outcome. Jennifer is an honest, hard working professional and I will definitely be working with her again in the future!
SallyColeFreeman
Roswell, GA
As a first time home buyer, I could not tell you enough of how thankful I am to have had Jen on my team. She made the process so easy and was always so responsive and detailed orientated. Jen is a go-getter, not only does she get the job done, she goes above and beyond. I would recommend her in a heartbeat, and the next time I decide to buy, she will be the first person I call!
Michael Pittman
Atlanta, GA
Jennifer has been a great partner to have over the past 4 years. We met her through our agent, and her helpfulness, professionalism, and attention to detail exceeded our expectations. We decided to use Jennifer rather than a broker our family had used for over 10 years! When rates dropped 3 years later she quickly helped us refinance and save tremendously each month. Currently, she is helping us through the process of financing a new construction home. Jennifer's guidance has made my husband and I very comfortable with this new chapter in our lives. I have passed her name onto several friends and co-workers and they have had a similar superb experience. I would use her whenever possible.
Tyler Bradley
Marietta, GA
Jennifer has an aptitude for financing and understanding her clients that makes her stand out from other loan officers. She pays close attention to what you ask from her during the loan approval and review process and will work tirelessly to achieve your requests. In other words, she doesn’t just approve the loan, she creates a positive customer experience from inception until approval and thereafter....and she does so in a prompt and courteous manner. She is versatile and has a wealth of information and knowledge that would be useful to anyone seeking a home loan. I would use her again and she would be a great hire for any job. Any company contemplating her employ, should do so ASAP before another company sees in her what I did during my experience
Randy Mink
Johns Creek, GA
If anyone is looking for a home loan look no further! Jennifer is the BEST! Every step of the way Jennifer was there responding to my emails even while on vacation. All the information was upfront, accurate, and timely. When you need a loan Jennifer is the one hands down! Jennifer is such a pleasure to work with. Looking for a recommendation? Jennifer Brown is the one! Look no further.
Lessie "Nicole" Brown
Atlanta, GA
When you need a home loan... I can't imagine anyone being a better person to handle your needs start to finish. Every step of the way Jennifer was super quick to respond to every call and email at all hours of the day. All the information was always up front and accurate and timely. When you need a loan... hands down Jennifer is the best and will the great care of your needs!
Keith Piasecki
Marietta, GA
